Delivery Information

All website order will be free shipping by Epacket service, consider different country has his different customs service, please take your import customs duty by yourself if they required.

 

We use ePacket service to ship your order, as the Epacket service weight limited, each package total weight must be under 1.99KG, if your order total weight is above 1.99KG, we will separate it with 2 or 3 package in sure it can be shipped.

 

After order shipped, you will receive email with the package tracking number, please take this tracking number and check it with https://www.usps.com , then you will know any status with the package.

 

All order receive time is about 10-20 days, consider the weather, holiday, or other unexpected reason, it will be last 7-10 days more.

However, we PROMISE:  if you have not receive the package over 30days after you have receive the tracking number, you will get a discount coupons as compensation. Please get back to our customer manager-Nina and she will help you process it.

 

We also can offer DHL and UPS service for you, but the shipping fees will be negotiate by our customer manager. Please send email to sales@cloverbong.com if you wish to do it.

DHL and UPS shipping time is about 3-5 days